Terms & Conditions
Last updated: August 2025
01Acceptance of Terms
By accessing and using the Ruaa MedSpa website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or book any treatments through our platform.
02Services Provided
Ruaa MedSpa offers aesthetic and wellness treatments including facials, injectables, body contouring, laser treatments, medical skincare, and IV wellness. All treatments are performed by licensed medical professionals. Specific services, pricing, and availability may vary by location and are subject to change without prior notice.
03Appointments & Cancellations
Appointments can be scheduled online through our booking system. We require at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee. A valid credit card may be required to secure certain appointments.
04Medical Disclaimer
The information provided on this website is for general informational purposes only and is not a substitute for professional medical advice. Results from treatments may vary from person to person. We recommend consulting with our medical team prior to any procedure to discuss suitability, risks, and expected outcomes.
05Treatment Eligibility
Certain treatments may not be suitable for everyone. Ruaa MedSpa reserves the right to refuse or modify any treatment based on medical history, skin condition, or other health factors. A consultation may be required before proceeding with specific procedures.
06Pricing & Payment
All prices are listed in US Dollars and are subject to applicable taxes. We accept major credit cards and other approved payment methods. Payment is due at the time of service unless otherwise arranged. Promotional offers and packages are subject to specific terms and expiration dates.
07Refund Policy
Due to the nature of medical and aesthetic services, treatments are non-refundable once performed. Pre-purchased packages and gift cards are non-transferable and non-refundable. Unused sessions within a package may be subject to expiration terms specified at the time of purchase.
08Intellectual Property
All content on this website, including text, images, logos, graphics, and design elements, is the property of Ruaa MedSpa LLC and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.
09User Conduct
You agree to use this website lawfully and respectfully. You shall not post or transmit any content that is defamatory, offensive, or infringes on the rights of others. Ruaa MedSpa reserves the right to restrict or terminate access for violations of these terms.
10Limitation of Liability
Ruaa MedSpa LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability shall not exceed the amount paid for the specific treatment or service in question.
11Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or practices of these sites. Accessing them is at your own risk and we encourage you to review their terms and privacy policies.
12Changes to These Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with a revised date. Continued use of our website or services after changes constitutes acceptance of the updated terms.
13Contact Us
If you have any questions about these Terms and Conditions, please contact us at concierge@ruaamedspa.com or call +1 800 RUAASPA. You may also visit any of our boutique locations for in-person assistance.